- Feb 01, 2013 I have been trying for the last 2 hours to download a newer version of Adobe Reader. Several times the installation could not complete because the screen.
- Nov 16, 2012 Be kind and respectful, give credit to the original source of content, and search for duplicates before posting.
Hello CB69,
Try the following troubleshooting steps for the Windows Installer.
Try the following troubleshooting steps for the Windows Installer.
I have Win 10 home, 64 bit. I have spent weeks trying to install Adobe Reader (in any version). I tried XI and DC but always got a 'Newer version already installed' message or, occasionally a critical.
Error Code 150210 Adobe Reader
Step 1:
Try to ensure that Windows Installer service is running.
Go toStart and click onControlPanel.
Go to AdministrativeTools.
Click on Services and scroll toWindows Installer.
Double click to bring up the service.
Check to see if the startup type is set to Manual.
Service status is usually stopped. Try and start the Windows Installer server.
Note down the error message if any.
Click Ok.
Try to ensure that Windows Installer service is running.
Go toStart and click onControlPanel.
Go to AdministrativeTools.
Click on Services and scroll toWindows Installer.
Double click to bring up the service.
Check to see if the startup type is set to Manual.
Service status is usually stopped. Try and start the Windows Installer server.
Note down the error message if any.
Click Ok.
Step 2:
Click Start, and in the start search box, type cmd.
Then right click and select, ‘Run as Administrator’.
At the command prompt, type:
Type msiexec.exe /unregister, and then press ENTER.
Type msiexec.exe /regserver, and then press ENTER.
Step 3:
Verify the registry permissions
Click Start Button, in the Start Search box type: Regedit.
Verify the registry permissions
Click Start Button, in the Start Search box type: Regedit.
Scroll to: HKEY_lOCAL_MACHINE/SYSTEM/CurrentControlSet/services/msiserver
Verify that the SYSTEM account has Full control. If it does not, add the SYSTEM account with Full control.
Adobe Reader Error 110
Step 4:
The Windows Installer service may disabled on the machine.
1. Go to 'Start ' -> 'Run ' , type 'services.msc ' and press on 'Enter ' button.
2. Double-click on the service named 'Windows Installer '.
3. Check the value in the 'Startup type: ' field. If it's currently set to 'Disabled ', then this is the
problem. Change it by selecting 'Manual ' from the drop-down box.
The Windows Installer service may disabled on the machine.
1. Go to 'Start ' -> 'Run ' , type 'services.msc ' and press on 'Enter ' button.
2. Double-click on the service named 'Windows Installer '.
3. Check the value in the 'Startup type: ' field. If it's currently set to 'Disabled ', then this is the
problem. Change it by selecting 'Manual ' from the drop-down box.
Step 5:
If that doesn't help, then let's run System File checker to see if you have any corrupted system files.
Click Start
Type: CMD, from the results, right click CMD
Click 'Run as Administrator'.
At the Command Prompt, type: sfc /scannow
This will check for any integrity violations and fix any corrupted operating system files.
Restart your system.
Please reply back with an update and let us know if this has helped.
Sincerely,
Marilyn Microsoft Answers Support Engineer
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Hi Richard,
As per the description, I understand that you are unable to install Adobe reader as it says, newer version already installed. We will assist you to resolve the issue.
To assist you better, I would like to know whether you have installed any version of Adobe reader in the past and have you installed any third party security applications on the computer?
As an initial troubleshooting step, I suggest you to place the computer in a Clean boot state and check if it helps to resolve the issue.
Clean boot helps eliminate software conflicts. Follow the Microsoft KB article to perform clean boot on the computer:
How to perform a clean boot to troubleshoot a problem in Windows 8, Windows 7, or Windows Vista http://support.microsoft.com/kb/929135
Applies to Windows 10
Disclaimer: After you have finished troubleshooting, follow these steps from section “How to reset the computer to start as usual after clean boot troubleshooting” to reset the computer to start as usual.
Hope the information helps. Let us know if you need further assistance. We will be happy to help.
Thank you.